Nonprint Media Services

The following are selected video titles in the collections of Nonprint Media Services that deal with cross-cultural communication and diversity.

Beyond Culture Shock (28 min.)
GN496.B48 pt.3
Summary: Intended to help families adjust to living abroad through exploration of cultural and business practices in various foreign countries. Experts in cross-cultural topics and international living and seasoned travelers discuss the reaction to moving away from home and adjusting to life in a different society. (Going international ; pt. 3)

Different Place, A: the Intercultural Classroom (37 min.)
LC1099.3.D54 1993
Summary: A two part video presentation. The first segment presents a vignette that takes place in an International Relations class where international and American students disagree on how to disagree with each others' ideas. The professor is caught in the exchange without the cultural background necessary to deal with their conflicting views. The second segment presents a multicultural view of the classroom interaction by several experts of varied backgrounds. Educators and other professionals from different countries and disciplines explain how each student brings to the classroom the assumptions and expectations of his or her culture. This in turn, determines their reactions to the environment, the material, the lecture/discussion dynamics, the assignments, and teaching style of the professor.

Human Face, The : Emotions, Identities and Masks (31 min.)
BF592.F33H86 1996
Summary: Discusses the role of the face in nonverbal communication, identity and physical attractiveness.

International Business Practices: Hidden Dimensions (29 min.)
HD62.4.I558 1997
Summary: Discusses three basic principles of culture--information, space, and time--and their influence on international business negotiations.

Intercultural Contact: the Japanese in Rutherford County,Tenn. (29 min.)
HM258.I52
Summary: Discusses the relationship between local Tennesseans and the Japanese who came to Tennessee when the Bridgestone Tire plant opened in Rutherford County.

Japanese Nonverbal Communication (20 min)
BF637.C45J3
Summary: Examines common Japanese facial and body gestures in a variety of formal and informal social and business situations. Explores the rationale for cultural differences in social interactions such as seating arrangements, bowing, and serving food. Designed for use in the teaching of Japanese as a foreign language.

Multicultural Customer, The (20 min.)
HF5415.5.M93 1993
Summary: Discusses the effective ways of serving multicultural customers including greeting your customers, establishing rapport, determining expectations, and maintaining follow-ups..

Valuing Diversity: Communicating Across Cultures (30 min.)
HF5549.5.M5V35 1990 pt. 3
Summary: Describes how management must consider race, ethnicity, disability, age, gender, sexual orientation, and culture in order to promote productive work relations and effective communication at the work place.

Without Words: an Introduction to Nonverbal Communication. (23 min.)
BF637.C45W53
(U-matic tape)
Summary: Through real-life examples, laboratory demonstrations, and professional analysis deals with topics such as proxemics (the study of personal space), kinesics (body language), pupillometrics (pupil dilation reflecting emotional changes), cross-cultural/ethnic nonverbal barriers, the impact of uniforms/clothing on viewed perception, and the interaction of all these as they relate to communication.

A World of Differences: Understanding Cross-cultural Communication(35 min.)
P94.6.W67 1997
Summary: Highlights the potentials for misunderstanding when different cultures interact both verbally and nonverbally. Examines problem areas of food, gestures, idioms, ritual and courtesy, touch and personal space, emotion, parents and children, courtship and marriage, and intercultural couples.

A World of Gestures: Culture & Nonverbal Communication (26 min.)
P117.W67 1991
Summary: Explores and shows examples of gestures from different cultures around the world. Also explores the meaning, function and origin of gestures.