Nonprint Media Services

The following are selected video titles in the collections of Nonprint Media Services that deal with diversity in the workplace.

Affirmative Action : the Right Road to Diversity (30 min.)
HF5549.5.A34A467 2001
Summary: Explores the debate over continuing affirmative action policies. Critics believe the programs are no longer needed, while defenders believe abolishing them would be premature.

Diversity Dilemmas (185 min.)
HD 4903.D59 1994 v-1-7
Contents: [v.1] Gender (28 min.) -- [v.2] Race and ethnicity (26 min.) -- [v.3] Age and experience (25 min.) -- [v.4] Physical ability (23 min.) -- [v.5] Sexual orientation (26 min.) -- [v.6] Interpersonal style (29 min.) -- [v.7] [General Diversity issues] (28 min.).
Summary: Discusses a mosaic of conflicts posed by differences in gender, race and ethnicity, age and experience, etc. at the workplace, and looks at how these conflicts can be managed skillfully.

Diversity Through Character (17 min.)
HF5549.5.M5D58 1996
Summary: Goes beyond outdated notions of race and ethnicity and approaches diversity in a whole new way. Character and ability are the central criteria used in creating and sustaining professional relationships in a diverse workplace.
"From the writings and lectures of Dennis Prager."

Land of O's (28 min.)
HD 58.7.L36 1995
Summary: Addresses "real-world" issues, linking diversity with productivity, competitiveness and bottom line results. This practical, solution-oriented approach shows how to take a diverse workforce and leverage its' inherent differences to the advantage of both the organization and the individual.

The Mosaic Workplace (60 min.)
HF 5549.5.M5M676 1994
Contents: Why value diversity? (8 min.) -- Understanding our biases and assumptions (5 min.) -- Sexual harassment (14 min.) -- Managing a diverse workplace : recruiting and interviewing (13 min.) -- Managing a diverse workplace : helping new employees feel valued (7 min.) -- Managing diversity : meeting the challenge (13 min.) Summary: Shows value of diversity in workplace and how to handle sexual harassment, recruiting, interviewing, and helping new employees. Explains how businesses benefit from overcoming biases and meeting the challenge in multicultural workplaces.

The Power of Diversity (75 min.)
HF 5549.5.M3P68 1993,v.1-4
Contents: Module 1. Sexual harassment and gender discrimination ; Disabilities, hiring and promotion -- Module 2. Career development, minority issues ; Career development, reverse discrimination and age-ism -- Module 3. Performance appraisal ; Balance of work/family issues -- Module 4. Sexual orientation ; Career mobility, language. Summary: Facilitates the understanding of issues surrounding the managing of diversity.

The Secret: Customer Service Uncovered (15 min.)
HF 5415.5.S45 1996
Summary: Dramatizes service challenges from a variety of industries. Explores the unique challenge presented by customers who speak a different language, dress differently, or act in a way that might otherwise test the patience of service personnel. Focuses on how to build relationships that will make customers come back.

Valuing Diversity (230 min.)
HF 5549.5.M5V35 1990v.1-7
Contents: pt. 1. Managing differences (30 min.) -- pt. 2. Diversity at work (29 min.) -- pt. 3. Communicating across cultures (30 min.) -- pt. 4. You make the difference (25 min.) -- pt. 5. Supervising differences (31 min.) -- pt. 6. Champions of diversity (27 min.) -- pt. 7. Profiles in change (58 min.). Summary: Describes how management must consider race, ethnicity, disability, age, gender, sexual orientation, and culture in order to promote productive work relations and effective communication at the work place.