Cross-Cultural Communication

A Beautiful Blend (54 min.)
E184.A1 B278 2004
Summary: Documentary that explores the issues facing and attitudes of multiethnic and multiracial people living in the United States.

Beyond Culture Shock (28 min.)
GN496.B48 pt.3
Summary: Intended to help families adjust to living abroad through exploration of cultural and business practices in various foreign countries. Experts in cross-cultural topics and international living and seasoned travelers discuss the reaction to moving away from home and adjusting to life in a different society. (Going international ; pt. 3)

Cross-cultural Understanding (45 min.)
P94.6 .C76 1999
Summary: A guide for individuals involved in international business, designed to provide a better understanding of the different protocols and customs necessary for effective cross-cultural communication.

Crosstalk (30 min)
AANP Video #911
Summary: This film explores some of the differences and difficulties involved in cross-cultural communication. In particular, it looks at the different types of misunderstandings which result from the different ways people from different ethnic groups use the English language.

A Different Place: the Intercultural Classroom (37 min.)
LC1099.3.D54 1993
Summary: A two part video presentation. The first segment presents a vignette that takes place in an International Relations class where international and American students disagree on how to disagree with each others' ideas. The professor is caught in the exchange without the cultural background necessary to deal with their conflicting views. The second segment presents a multicultural view of the classroom interaction by several experts of varied backgrounds. Educators and other professionals from different countries and disciplines explain how each student brings to the classroom the assumptions and expectations of his or her culture. This in turn, determines their reactions to the environment, the material, the lecture/discussion dynamics, the assignments, and teaching style of the professor.

The Human Face: Emotions, Identities and Masks (31 min.)
BF592.F33H86 1996
Summary: Discusses the role of the face in nonverbal communication, identity and physical attractiveness.

I’m Normal, You’re Weird: Understanding Other Cultures (24 min)
GN345.65 .I5 1998
Summary: Examines the differences between the world’s cultures and how different interpretations of same or similar actions or reactions can affect abilities of people to interact successfully.

Intercultural Communicating (41 min.)
P94.6 .I55 1999
Summary: A guide for individuals involved in international business, designed to provide a better understanding of the different protocols and customs necessary for effective cross-cultural communication.

International Business Practices: Hidden Dimensions (29 min.)
HD62.4.I558 1997
Summary: Discusses three basic principles of culture--information, space, and time--and their influence on international business negotiations.

Intercultural Contact: the Japanese in Rutherford County,Tenn. (29 min.)
HM258.I52
Summary: Discusses the relationship between local Tennesseans and the Japanese who came to Tennessee when the Bridgestone Tire plant opened in Rutherford County.

International Negotiating (48 min.)
P94.6.I58 1999
Summary: Deals with the means to effective negotiation in facing the challenges of working with the cultural variations, foreign languages, and local bureaucracy involved in international business

Japanese Nonverbal Communication (20 min)
BF637.C45J3
Summary: Examines common Japanese facial and body gestures in a variety of formal and informal social and business situations. Explores the rationale for cultural differences in social interactions such as seating arrangements, bowing, and serving food. Designed for use in the teaching of Japanese as a foreign language.

Managing a Diverse Workplace: Understanding Different Cultural Values and Styles (37 min.)
HF5549.5.M5 M363 2003
Summary: A practical guide for managers to understanding and appreciating different cultural values & communication styles.

Men are From Mars, Women are From Venus: But We Have to Live on Earth (90 min.)
HQ734.M463 2001
Summary: Share the successes and failures of six couples as they test the martial advice offered by John Gray, author of the bestseller Men are from Mars, women are from Venus. Hosted by Barbara Walters.

The Multicultural Customer (20 min.)
HF5415.5.M93 1993
Summary: Discusses the effective ways of serving multicultural customers including greeting your customers, establishing rapport, determining expectations, and maintaining follow-ups..

The Power of Listening (24 min.)
BF323.L5 P68 1988
Summary: Illustrates that listening is as active and vital an element of communication as speaking.

Valuing Diversity: Communicating Across Cultures (30 min.)
HF5549.5.M5V35 1990 pt. 3
Summary: Describes how management must consider race, ethnicity, disability, age, gender, sexual orientation, and culture in order to promote productive work relations and effective communication at the work place.

Without Words: an Introduction to Nonverbal Communication. (23 min.)
AANP Video #948
Summary: Through real-life examples, laboratory demonstrations, and professional analysis deals with topics such as proxemics (the study of personal space), kinesics (body language), pupillometrics (pupil dilation reflecting emotional changes), cross-cultural/ethnic nonverbal barriers, the impact of uniforms/clothing on viewed perception, and the interaction of all these as they relate to communication.

A World of Differences: Understanding Cross-cultural Communication(35 min.)
P94.6.W67 1997
Summary: Highlights the potentials for misunderstanding when different cultures interact both verbally and nonverbally. Examines problem areas of food, gestures, idioms, ritual and courtesy, touch and personal space, emotion, parents and children, courtship and marriage, and intercultural couples.

A World of Gestures: Culture & Nonverbal Communication (26 min.)
P117.W67 1991
Summary: Explores and shows examples of gestures from different cultures around the world. Also explores the meaning, function and origin of gestures.

Worlds Apart: A Four-part Series on Cross-cultural Healthcare 4 videocassettes (48 min.)
RA418.5.T73 W67 2003
Summary: Four-part series that follows patients and families facing critical medical decisions as they navigate their way through the health care system. Provides a look at a variety of patients’ cultures and the culture of medicine. Attempts to raise awareness about the role that sociocultural barriers play in patient-provider communication and in the provision of healthcare services for culturally and ethnically diverse patients. Contents: [pt. 1]. Mohammad Kochi’s story (14 min.) -- [pt. 2]. Justine Christena’s story (11 min.) -- [pt. 3]. Robert Phillip’s story (10 min.) -- [pt. 4]. Alicia Mercado’s story (13 min.).

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