University of Maryland Libraries

University of Maryland Libraries Strategic Plan

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INITIATIVES AND GOAL STATEMENTS

Initiative One:
Offering High-Quality Education to Outstanding Undergraduates
Initiative Two:
Building Cornerstone Programs of Excellence in Graduate Education and Research

The University Libraries support the University’s goals to provide the highest scholarly information resources to its community of undergraduates, graduate students, faculty and staff.

Initiatives II and I are both fundamental to the Libraries’ mission and goals, which are to serve the needs of the students and faculty and staff communities. The Libraries serve an educational continuum that considers the changes in undergraduate and graduate education. In order to support a continuum of services, a comprehensive research collection must meet the needs of the undergraduates, graduates and faculty. To support this research collection the Libraries need to acquire electronic and print resources, as well as materials in other formats. The Libraries must also provide the physical facilities for optimum research.

The UM Libraries have consolidated general information and research services for all levels of students. Therefore, for the purposes of this plan, Initiatives I and II of the University’s plan are shown together.

I/II Goal 1. Responding to the CQI [continuous quality improvement] team’s recommendation, the Libraries will continue to refine access to information services to respond to changes in information delivery and the instructional and research needs of graduate and undergraduate students, the faculty and the university community.

I/II Goal 1.1. Continue staff training and development activities to deliver the reorganized services resulting from changes instituted from the "CQI Report on Undergraduate Services in the 21st Century."

I/II Goal 1.2. Continue to integrate the goals of the Square One Project Center into the Libraries’ services.

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I/II Goal 1.3. Establish improved programs to work cooperatively with faculty in teaching information literacy to the University community, in order to lead in educating undergraduates for an information-enabled world. The improvement requires an upgrading of staff skills and the provision of an information-rich environment.

I/II Goal 1.3.1. Enhance resources for bibliographic instruction and develop proactive programs to inform faculty of the library staff’s teaching expertise.
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I/II Goal 2. Build seamless access to networked digital resources to support implementation of the CQI report on undergraduate services.

I/II Goal 2.1. Continue working with USM [University System of Maryland] libraries on the development of MdUSA [Maryland University System Access] to provide a single Web interface for the Libraries’ online catalog and electronic resources.

I/II Goal 2.2. Investigate and develop full-text networked capability of electronic reserves. As quickly as feasible, class reserve services will be accessible to students over the Internet. Instructor-supplied material will be mounted immediately. Copyrighted material will be mounted as soon as issues of intellectual property rights are resolved.

I/II Goal 2.3. Investigate and develop the electronic capability for providing networked access to collections through improved processing, digitization of collections and cooperative ventures.
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It is essential continuously to assess the needs of both library staff and the University community to assure staff excellence in meeting the demands placed on them. A well trained, experienced, effectively functioning staff is the Libraries’ most critical resource for providing high-quality services. The Libraries must be able to attract and retain qualified personnel. The Libraries must provide for the continuing development of staff skill and knowledge in a constantly changing environment. Fully involving staff in organizational change and decision-making is essential to the efficient advancement of the Libraries’ mission.

I/II Goal 3. Ensure that the Libraries have and cultivate the human resources essential to a research library of the first rank.

I/II Goal 3.1. Develop an ongoing review cycle to assure that staff is provided with adequate preparation to meet the demands of their positions and of the campus community.

I/II Goal 3.2. Provide staff the opportunity to take advantage of formal and informal training both on and off campus.

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I/II Goal 3.3. Develop an ongoing review cycle to assure that staff is provided with necessary facilities, equipment and technical support.

I/II Goal 3.4. Provide ongoing training for staff at all levels.
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I/II Goal 4. Fund a research collection to support the research goals and curriculum of the University. Implement the appropriate allocation mechanisms, collecting strategies and necessary staffing to ensure effective use of vital funds and ensure a high level of confidence that these will have a significant impact on the University’s programs.
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I/II Goal 5. Improve the Libraries’ capacity for quick processing and ready availability to users of general collections to support research and graduate education.

I/II Goal 5.1. Build better access to the increasingly rich resources of special collections through a concentrated cataloging effort and the provision of additional resources for the processing of special materials. In addition, find ways to accelerate processing and cataloging materials received by gift or block purchases.
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I/II Goal 6. Strengthen the Libraries’ human resources to improve support of research and education.

I/II Goal 6.1. Enhance discipline-based support for information/research services, selection of resources, cataloging, etc. – through added or re-defined positions for selectors, instructors, bibliographers, subject specialists and catalogers and through a strengthened team-based environment.

I/II Goal 6.2. Implement the USM Regents’-mandated 1996 pay plan for librarians’ promotion in place to improve recruitment, retention and development of librarians.

I/II Goal 6.3. Strengthen and expand the Libraries’ graduate assistantship program.
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I/II Goal 7. Define the extent of performance assessment needs based on a review of the Libraries’ resources, services, activities and functions. Identify and implement appropriate processes to be used for measurement.

I/II Goal 7.1. Develop a schedule for periodic assessment of all goals, both quantitative and qualitative.
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I/II Goal 8. Provide increased access to networked resources via the Web. Create an Electronic Text Center and facilities for the Maryland Institute for Technology in

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the Humanities [MITH] to support graduate students and faculty in the creation and use of full-text electronic resources in the humanities and in applying this technology to their teaching.
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The University has an extremely large investment in the Libraries’ collection of over two million volumes. A ballpark replacement value is in the vicinity of a quarter of a billion dollars. There are problems in the condition of the collection which threaten its survival. UM Libraries have established a preservation department responsible for addressing the collection’s condition and for protecting this valuable resource.

I/II Goal 9. Establish, maintain or strengthen initiatives such as deacidification to provide a permanent infrastructure for the maintenance of standard collections.
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I/II Goal 10. In partnership with the Chesapeake Information and Research Library Alliance [CIRLA] and other USM libraries, build stronger relationships based on reciprocity. Identify and implement appropriate measures to evaluate effects of those partnerships.
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Libraries will continue be important places for study and research. Ever-growing collections require additional space. New technologies require up-to-date, well maintained equipment located in areas designed to accommodate them. On-site users require well lit, comfortable work spaces for individual and group study. Significant expansion and renovation projects are continually required to meet the traditional and changing needs of library users and staff.

I/II Goal 11. Improve and expand the Libraries’ physical facilities. The Libraries must continue to explore new options for providing an optimum research environment for library users. They must devise new plans for use of existing floor space and must garner support for the construction of new library buildings on campus.

I/II Goal 11.1. Seek full funding and continue the implementation of the multi-year renovation of McKeldin and Hornbake libraries.

I/II Goal 11.2. Move the Performing Arts Library [PAL] to its new 23,000 square-foot facility in the Maryland Center for the Performing Arts by the end of calendar year 2000.

I/II Goal 11.3. Evaluate the facility needs of the libraries supporting campus engineering and science programs (McKeldin Library, Engineering and Physical Science Library and the White Memorial Library). Develop plans to merge or improve science and technology resources in these libraries to provide first-class service to the engineering and scientific research community on campus.

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I/II Goal 11.4. Evaluate the facility needs of the Art Library and the Architecture Library. Develop plans to merge or improve both libraries.

I/II Goal 11.5. Continue to assess the need for off-site storage.
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Initiative Three:
Increasing the University’s Contribution to Society
III Goal 1. Develop the practical implementations that will provide the appropriate services needed in order for the UM Libraries to serve as the state of Maryland’s research library.
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III Goal 2. Strengthen the resources and increase the use and visibility of the Performing Arts Library as the University Libraries’ branch in the Maryland Center for the Performing Arts.
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III Goal 3. Build better bibliographic, electronic and physical access to unique special collections through preservation and digital library projects.
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III Goal 4. Promote and recognize contributions by Libraries’ staff to University service, professional organizations, scholarly disciplines and to society generally.
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Initiative Four:
Encouraging Entrepreneurship

IV Goal 1. Explore and develop digital library efforts in various arenas and in partnership with campus units (e.g., College of Library and Information Services, Academic Information technology Services, College of Computer, Mathematical and Physical Sciences).
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IV Goal 2. Analyze and pursue changed or new relationships with vendors to extend present technology, co-develop new technology, and/or extend or co-develop other products and services.
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IV Goal 3. Continue to improve the capabilities of the Libraries to acquire external funding resources through grants, development and public relations.
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IV Goal 4. Explore the potential for fee-based external services as a way to provide information services to business and industry.

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Initiative Five:
Rationalizing Resource Allocation and Administrative Operations

V Goal 1. Strengthen the Libraries’ staff resources to improve support of all basic services by stabilizing the staff funding and creating a funding base that will minimize the frequent turnover of staff positions.

V Goal 1.1. Eliminate large-scale dependence for permanent support utilizing contract positions by converting contract positions to line positions.

V Goal 1.2. Build an adequate budget to recruit, reward and retain student assistants. Evaluate the present assignments of students, including graduate assistants. Re-assign slots and/or dollar amounts as indicated by the evaluation.
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V Goal 2. Ensure effective, ongoing training and development opportunities for all staff members so they can better serve the users’ needs.

V Goal 2.1. Strengthen the training capacity within the Libraries, to include standard or required training, plus one-time, occasional or optional training on other topics. Identify, encourage and financially support opportunities outside the Libraries for staff training and development.

V Goal 2.2. Provide staff with effective, continuous training in information technology and continuous improvement so that they can respond better to users’ needs.
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V Goal 3. Strengthen the capacities of the Libraries’ planning, research and development functions.
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V Goal 4. Investigate new or different methods of handling peak, seasonal or any other unusual workloads – including job rotation, job sharing, outsourcing, floaters, etc. – to develop and implement a program of flexible and responsive staff assignments.
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V Goal 5.
Extend the examination and revision of work processes throughout the libraries.

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© 1999 University of Maryland Libraries
Last Revised: September 23, 1999