UNIVERSITY
OF MARYLAND Current Revision
LIBRARIES 06/15/2009
Safety and
Security Committee
EMERGENCY PROCEDURES FOR
WEEKENDS AND AFTER HOURS
Emergency Procedures for Service Desk
Personnel:
v
If doors do not open or do not lock
(Automatic door lock problems)
Ø
Call
Campus Police Non-Emergency Number (301-405-3555)
********************************************************************************************************
v
If video cameras are damaged or
malfunctioning
Ø Call Campus
Police Non-Emergency Number (301-405-3555)
******************************************************************************************
v
If there are problems with elevators, heating/air-conditioning,
lighting or water leaks
Ø Call Work
Control (301-405-2222)
******************************************************************************************
v
If collections have been damaged
Ø Call Salvage
Squad On-Call Beeper (301-578-0384)
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v
If computers, printers or peripherals
are damaged or malfunctioning
Ø Contact ITD Helpdesk
and leave a message (301-405-9188 or email helpdesk@itd.umd.edu)
*****************************************************************************************
v
If the emergency alarm or fire alarm sounds
1st Call Police (911)
2nd Call Work
Control (301-405-2222)
3rd Follow Library
Procedures for Evacuating the Building (General
Issues: Building Evacuation)
******************************************************************************************
v
If there is a medical emergency, injury
or illness
Ø Call Campus Police
(911 or 301-405-3555)
******************************************************************************************
v
If there is a problem with the
telephone or telephone system
Ø Contact OIT Help
Desk (301-405-4400 or email nts-service-desk@umd.edu)
******************************************************************************************
Emergency
Procedures Specific to McKeldin Library
§
For problems with locked elevators or
locked stairwells
Ø Call Police
Non-Emergency Number (301-405-3555)
Emergency
Procedures Specific to Hornbake Library
§
For problems with alarms
Ø Call Police
Non-Emergency Number (301-405-3555)
§
For problems with escalators
Ø Call Work
Control (301-405-2222)
******************************************************************************************
Libraries Emergency
Telephone Directory:
A list of emergency home
and cell phone numbers for essential library personnel can be obtained by authorized staff on the web at https://www.lib.umd.edu/PUB/Safety&Security/SSemertel.html (directory ID and
password required) Click on ADDITIONAL
CONTACT INFORMATION at the bottom of the page
Emergency (Red) Phones:
Emergency (Contingency)
Phones are connected to an auxiliary communications system and will continue to
work even in the unlikely event that the university's regular phone system
malfunctions. There are 41 of these
phones on campus. The Emergency phones
in the libraries are located:
In McKeldin
Library at the Information Research Services Desk
In Hornbake
Library at the Nonprint Media Circulation Desk
There is also an Emergency Phone in the Architecture Building in Room 1248
A complete list of Emergency Phone locations is
available at:
http://www.oit.umd.edu/units/nts/voicesys/contingency.html
EMERGENCY PROCEDURES
FOR WEEKENDS AND AFTER HOURS
Page
2
University of Maryland Libraries
Safety & Security Guidelines
Building
Evacuations
1.
Call
UMPD at 911 and identify the reason for evacuation, i.e., fire,
electrical outage.
Meet police at agreed upon location to direct the police to the problem.
2.
Notify
the Dean's Office (5-9127 or 5-9128) and Public Services Office (5-9251) of the
situation.
3.
Staff
assigned as floor marshals should go to the designated area of assignment.
Marshals will assist in clearing the building or other duties as assigned by
the person in charge.
4.
In
the case of fire or other emergency, keep people calm and moving towards the
front, back and side emergency exits. The goal is to get people out of the
building as quickly and calmly as possible. Do not worry about checking bags
for library materials. At the front entrance, use the emergency gates. See the
page for Fire.
5.
In
cases of an electrical outage, all patrons should be ushered to the front doors
to leave the building. See the page for Electrical Power Outage.
6.
Patrons
needing or requesting special assistance will be aided by a floor marshal. A
floor marshal will flash lights on all floors to alert deaf staff and patrons
that there is an emergency situation. Wheelchair users who need assistance on
ground floors will be aided by a floor marshal in exiting the building.
Wheelchair users on upper level floors will be guided to designated ventilated
areas (marked by blue "Area of Rescue Assistance" signs), told where
they are being left and assured that emergency personnel will be informed of
their current location.
7.
Staff
should take personal belongings, i.e. purses, etc., with them when evacuating
and staff should lock their offices.
8.
Keep
people clear of elevators.
9.
Floor
marshals will assist with crowd control and move people away from the building
once outside.
10.
Person
in charge waits at front exit until all floor marshals report that building is
clear.
Staff will be called into the building first before patrons are allowed to
enter. To facilitate staff re-entry, staff should gather near the staff/loading
dock entrance.
11.
If
a patron or staff member refuses to leave the building, the floor marshal
should tell the person in charge so that the police or fire authority can deal
with the situation.
12.
Person
in charge notes incident in Log Book.
Specific Evacuation Plans for branch libraries can be found at http://www.lib.umd.edu/PUB/Safety&Security/SSevacuation.html