UNIVERSITY OF MARYLAND                                  Current Revision

                                                                                LIBRARIES                                                      06/15/2009

Safety and Security Committee

 

EMERGENCY PROCEDURES FOR WEEKENDS AND AFTER HOURS

 

Emergency Procedures for Service Desk Personnel:

 

v  If doors do not open or do not lock (Automatic door lock problems)

Ø  Call Campus Police Non-Emergency Number (301-405-3555)

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v  If video cameras are damaged or malfunctioning

Ø  Call Campus Police Non-Emergency Number (301-405-3555)

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v  If there are problems with elevators, heating/air-conditioning, lighting or water leaks

Ø  Call Work Control (301-405-2222)

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v  If collections have been damaged

Ø  Call Salvage Squad On-Call Beeper (301-578-0384)

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v  If computers, printers or peripherals are damaged or malfunctioning

Ø  Contact ITD Helpdesk and leave a message (301-405-9188 or email helpdesk@itd.umd.edu)

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v  If the emergency alarm or fire alarm sounds

                1st  Call Police (911)

                2nd Call Work Control (301-405-2222)

                3rd Follow Library Procedures for Evacuating the Building (General Issues: Building Evacuation)

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v  If there is a medical emergency, injury or illness

Ø  Call Campus Police (911 or 301-405-3555)

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v  If there is a problem with the telephone or telephone system

Ø  Contact OIT Help Desk (301-405-4400 or email nts-service-desk@umd.edu)

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Emergency Procedures Specific to McKeldin Library

§  For problems with locked elevators or locked stairwells

Ø  Call Police Non-Emergency Number (301-405-3555)

Emergency Procedures Specific to Hornbake Library

§  For problems with alarms

Ø  Call Police Non-Emergency Number (301-405-3555)

§  For problems with escalators

Ø  Call Work Control (301-405-2222)

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Libraries Emergency Telephone Directory:

A list of emergency home and cell phone numbers for essential library personnel can be obtained  by authorized staff on the web at https://www.lib.umd.edu/PUB/Safety&Security/SSemertel.html  (directory ID and password required)  Click on ADDITIONAL CONTACT INFORMATION at the bottom of the page

 

Emergency (Red) Phones:

Emergency (Contingency) Phones are connected to an auxiliary communications system and will continue to work even in the unlikely event that the university's regular phone system malfunctions.  There are 41 of these phones on campus.  The Emergency phones in the libraries are located:

               In McKeldin Library at the Information Research Services Desk

               In Hornbake Library at the Nonprint Media Circulation Desk

               There is also an Emergency Phone in the Architecture Building in Room 1248

 

               A complete list of Emergency Phone locations is available at:

               http://www.oit.umd.edu/units/nts/voicesys/contingency.html

 


EMERGENCY PROCEDURES FOR WEEKENDS AND AFTER HOURS

Page 2

 

University of Maryland Libraries

Safety & Security Guidelines

Building Evacuations

1.      Call UMPD at 911 and identify the reason for evacuation, i.e., fire, electrical outage.
Meet police at agreed upon location to direct the police to the problem.

 

2.      Notify the Dean's Office (5-9127 or 5-9128) and Public Services Office (5-9251) of the situation.

 

3.      Staff assigned as floor marshals should go to the designated area of assignment.
Marshals will assist in clearing the building or other duties as assigned by the person in charge.

 

4.      In the case of fire or other emergency, keep people calm and moving towards the front, back and side emergency exits. The goal is to get people out of the building as quickly and calmly as possible. Do not worry about checking bags for library materials. At the front entrance, use the emergency gates. See the page for Fire.

 

5.      In cases of an electrical outage, all patrons should be ushered to the front doors to leave the building. See the page for Electrical Power Outage.

 

6.      Patrons needing or requesting special assistance will be aided by a floor marshal. A floor marshal will flash lights on all floors to alert deaf staff and patrons that there is an emergency situation. Wheelchair users who need assistance on ground floors will be aided by a floor marshal in exiting the building. Wheelchair users on upper level floors will be guided to designated ventilated areas (marked by blue "Area of Rescue Assistance" signs), told where they are being left and assured that emergency personnel will be informed of their current location.

 

7.      Staff should take personal belongings, i.e. purses, etc., with them when evacuating and staff should lock their offices.

 

8.      Keep people clear of elevators.

 

9.      Floor marshals will assist with crowd control and move people away from the building once outside.

 

10.   Person in charge waits at front exit until all floor marshals report that building is clear.
Staff will be called into the building first before patrons are allowed to enter. To facilitate staff re-entry, staff should gather near the staff/loading dock entrance.

 

11.   If a patron or staff member refuses to leave the building, the floor marshal should tell the person in charge so that the police or fire authority can deal with the situation.

 

12.   Person in charge notes incident in Log Book.

 

Specific Evacuation Plans for branch libraries can be found at http://www.lib.umd.edu/PUB/Safety&Security/SSevacuation.html