ID Card & Barcode FAQ
Is your university ID card or barcode not working in the Libraries or online library services? See below for answers to frequently asked questions.
Why doesn’t the barcode on my ID card work in My Account, Research Port, or ILL?
If you are a current UMCP faculty, staff or student, you now use your Directory ID and password (the same that you use for logging into ELMS and your university email address) to log into My Account, Research Port, and ILL services.
If you are a UMCP Research Affiliate, Special Borrower, Alumnus, Friend of the Libraries or Retired Faculty, you must still use your 14-digit barcode to access My Account, Research Port (if applicable), and ILL (if applicable). The barcode that the Library has on file for you may be different than the one you are trying to use. Please contact a Circulation staff member if you are having trouble with your barcode.
If you are not affiliated with the University of Maryland College Park campus, see Find Your Library Barcode for more information.
Why doesn’t my ID card work at the Self-Checkout machines?
There may be a problem with the barcode. It could be either the number or the actual machine-readable barcode on the card (the ink on the cards can sometimes wear or rub off). Please see a circulation staff member to determine the cause.
Why doesn’t it work in the copy machines or printers?
Please contact the Copy Shop at McKeldin Library if you are experiencing problems with your ID card or photocopy card when printing or photocopying.
If you did not find the answer to your question, please contact a Circulation staff member or email Access Services.
