10.19.99

We've been encouraging users to download the results of 
their searching to disks.  A couple of things that we need 
to remember to provide assistance in this activity.

First, disks can be purchased at the Photocopy Center.  

Second, when helping a patron with downloading always make 
sure that the database CAN actually be downloaded. I 
usually help the user do the first download and then we 
check to verify that the downloading actually took place.  
We now have the Office Suite on Workstations behind the desk.  
Checking like this takes time, but it beats having a user download 
alot of research and THEN discover that the database won't 
download.  SPECIAL note:  JSTOR doesn't download.

Third, with NT on the public workstations, the "A" drive 
prompt no longer appears as an option.  Users must 
specifically name that drive as part of their file naming 
activities.  For MOST of the databases, downloading is a 
matter of

	Insert disk into the A drive
        Click on the FILE button in the upper left hand 
corner
        Click on Save As
        Name the file using the following conventions:
          a:<some name for the file>.txt
        The a: is necessary to save to the "A" drive.  The 
.txt extension is necessary to save the file as a text 
file.  Users must specify .txt to insure that the file is 
saved as text.