Service Plus Information & Research Services Committee
Minutes for Meeting of January 14, 2004
McKeldin Room 7113

Facilitating:  M. Zeliff
Notetaker: D. Stefany

Present: Michael Zeliff ,Debbi Stefany, Alan Mattlage, Ross Laguerre, 
Lily Griner, Marian Burright, Bob Garber, Yahaira Norris-Gonzalez, 
Cindy Todd

1)Round Robin:
·    Michael reported on the cleaning project he and Ross are supervising.  
The project to clean  both on the computers and the books in the 
reference collection is progressing well.
·    Debbi reported that several  pieces of furniture have been 
relocated, including the vertical file which is now outside Cindy's 
office.  This file contains our supply of library guides and library 
schedules etc.
·    Alan reported on the Humanities Team recommendation for providing 
temporary access to ETIC CD-Roms. This item will be taken up at a future 
SIRS meeting.
·    Ross reported on the relocation of Printer #3 .It is being relocated 
to the front of the Electronic Research area where it should take some 
of the burden off Printer #1
·    Cindy reported that we are getting 11 new computers for patron use . 
They will be located in the back study room  where the EIC terminals are 
now. The EIC terminals are being removed.
·    Bob  needed to switch with someone for the Feb 11 meeting.  He has 
jury duty.

2)  Welcome of  new members:Cindy welcomed our new team members-Lily Griner 
from Social Sciences and Marian Burright from the Science team.  Cindy 
reviewed the SIRS mission and  exactly what SIRS does.

3)  Michael began the discussion regarding patron use of the computers 
behind the Service Desk.  Michael has been having problems because of 
the inconsistency among daytime desk staff in handling those computers.  
Cindy presented a draft of "guidelines" for managing those computers.  We discussed that draft; especially the idea that patrons be limited to 
10 minutes of computer time when not engaged in either a reference 
consultation event or using the cd-rom from the media cabinet.  The 
group made suggestions to Cindy on items to be added or clarified in 
that draft document.  We discussed the importance of informing staff 
coming to the desk in a “shift change” on the status of the patrons 
using the computers behind the desk.
We discussed the “not a public area” signage currently in use and decided 
that for now, it is probably sufficient.

Alan asked whether Web-CT and Blackboard are being integrated into 
our desktops.  Cindy does not know.  Lily is going to reinforce with 
the business students to use Blackboard at the business school.  We 
agreed to remind users that the WAM lab offers services that the library 
does not offer.  UMUC users cannot use WAM, but do have their own lab.  We should remind them of that service for their word processing needs.

Cindy will redraft the guidelines and send to SIRS ASAP.  Team 
representatives discussed how soon it would be feasible for their 
teams to discuss those guidelines.  Those representatives agreed that 
they would try to bring feedback to the February 11 SIRS meeting for 
further discussion

4)  Future agenda item is the interaction between the staff at the desk. 
Staff students and librarians.