SIRS (McKeldin Service+ Information & Research Services Desk Committee)
Minutes of meeting
May 3, 2000
Present: Bunn, Foudy, Lindquist, Hooker, Esterling, Todd, Van Sant,
Winker, Yocco

· Weeding Party.  We discussed the idea of having a McK Reference Weeding
Party to kick off the summer.  Cindy will discuss idea with CMRAC and work
out details.  We discussed the benefits of discussing some (a few) reference
materials before transfer out of the reference collection and decided that we
would continue to use email for that purpose.  Cindy was asked to clarify the
use of McK Compact 3.  (Followup:  I have checked with Karla:  McK Compact 3
is being used for "dead serials" whose size does NOT exceed 8 1/2" x 11".
Selectors may choose to send material to that location if it fits those criteria -ct)
We discussed guidelines for removing print indexes that have been "replaced" by
electronic.  In general, transfer those years of print indexes to the stacks
when the content has been replaced by electronic UNLESS there is significant
access or content that the electronic does not provide.
· C-Pen update.  We discussed the status of the C-Pen trials.  The trial has
had very little negative impact on service.  Cindy reported that she does not
know whether C-Pen circulation will continue after the current trial.  The
group agreed that we should have another demonstration/training session after
the semester is over.
· Service issues involved in helping patrons find materials in the McKeldin
stacks.  We discussed the open meeting that occurred May 4.  SIRS suggested
that the Info Desk complete unsuccessful trips to the stacks to find materials
by giving users the Hold/Search Request form at the Info Desk rather than
sending the user to Circulation to simply fill out and drop off the form.
SIRS suggests that the form is a good candidate to become an online form.
We agreed that users are confused by the presence of the ILL titles in VICTOR;
they are particularly confused by the "not checked out" message.  Could that
say 'being held?'
· Home telephone numbers for desk staff.  We agreed that it would be useful to
have home telephone numbers available for all of the desk staff in case there
was a need to contact staff.  Team reps will send Cindy this information for
their teams and Cindy will compile and make it available in a secure

----------------------
Cynthia Todd
Coordinator for Information & Research Services
McKeldin Library
University of Maryland
College Park, MD 20742
ct15@umail.umd.edu

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