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I. Immediate Response Steps

  1. Emergency Reporting Procedures
  2. Salvage Squad Leader Responsibilities
  3. Ensuring Safety
  4. Halting Damage
  5. Stabilizing the Environment
  6. Evaluating the Extent of the Damage
  7. Planning the Recovery Strategy
  8. Activating the Salvage Squad


I.1. Emergency Reporting Procedures

In an emergency, notify these departments or individuals: If the emergency has affected or may affect library materials, also notify:

During Work Hours:

  • Salvage Squad Leader--Bryan Draper: 301-405-9349(W)
  • Or an Alternate--Carla Montori: 301-405-9343 (W) or Dun-Yee Wong: 301-405-9328(W)

    Before or After Work Hours:
  • Salvage Squad Leader Beeper: 301-578-0384 (Instructions)

    In reporting the emergency, remain calm, and provide the following information:

    • Nature of the problem
    • When the problem started and if it is still occurring
    • Location of the problem
    • Your name, location, and phone number
    Stay on the phone until you have provided all the necessary information. Do not be the first to hang up.


    I.2. Salvage Squad leader Responsibilities

    The Salvage Squad Leader is responsible for addressing problems affecting library collections. During disaster response, the authority of the Salvage Squad Leader supercedes that of all other library personnel in matters relating to salvage of the library's collections. The Head of Facilities Services shall handle problems related to the building (e.g., broken pipes, leaking roofs). The Squad Leader:
    • Reports to the location of the emergency
    • Ensures that Work Control, the Dean of Libraries, and appropriate Associate Director and Department Head have been notified of the emergency
    • Sets up a command post with access to a telephone
    • Activates the Salvage Squad right away, or waits to do so until some or all steps have been taken to ensure safety, halt damage to collections, and stabilize the environment


    I.3. Ensuring Safety

    Do not enter the affected area until Work Control has ensured it is safe to do so. The Salvage Squad must ascertain that Work Control has taken the following steps, as necessary, to ensure safety:
    • Turn off electricity in affected areas
    • Turn off water supply if it continues to run into the affected areas
    • Ensure that no chemicals, mold, or sewage present health risks
    • Block access to unsafe areas


    I.4. Halting Damage

    Shield library materials from the source of water by:
    • Covering library materials with plastic sheeting if water is coming from above
    • Making a dam barrier to keep water away from materials if flooding is from below
    • Moving undamaged materials to another location if they are in jeopardy from water flow or high relative humidity


    I.5. Stabilizing the Environment

    Work with Facilities staff to:
    • Keep temperature below 65 degrees, lower if possible by:
      • Turning down heat or cranking up air conditioning
      • Opening windows if outside is colder than inside
    • Keep relative humidity below 35% by:
      • Running dehumidifiers
      • Running fans to keep air circulating
      • Removing water-soaked materials such as books, carpeting, and ceiling tiles
      • Removing water using wet-vacuums and/or mops/squeegees
    • Monitor the temperature and relative humidity for at least 72 hours.


    I.6. Evaluating the Extent of the Damage

    Identify the types of materials damaged and estimate quantities, e.g.,
    • Books
    • Unbound paper
    • Photographic materials
    • Magnetic media
    Identify the nature of the damage, e.g., materials are:
    • Damp
    • Wet
    • Muddy
    • Smoke damaged
    • Fire damaged
    Sketch on the floor plan or make a list of the call number ranges involved.


    I.7. Planning the Recovery Strategy

    Determine priorities among damaged materials taking into consideration:
    • Importance to the collection
    • Chances for successful recovery
    • Availability of replacements
    Determine what recovery methods will be used, e.g.,
    • Air drying
    • Freeze drying
    • Dehumidification
    • Cleaning
    • Whether work will be done on site by staff or by an outside agency
    Determine what resources are needed for the salvage operation:
    • Labor (Salvage Squad, Facilities, other volunteers)
    • Work space
    • Supplies and equipment
    • Freezer space
    • Recovery services


    I.8. Activating the Salvage Squad

    The Team Leader uses the Salvage Squad List to notify members. One person on the Squad may be designated to call the others. Squad members should be told:
    • The nature of the emergency
    • Location of the emergency
    • Where the Squad will gather
    When Squad members have gathered, the Squad Leader:
    • Apprises the Squad of the emergency and outlines the salvage strategy
    • Reviews salvage procedures
    • Assigns tasks, including:
      • Retrieval of supplies
      • Documentation of damage
      • Salvage tasks
      • Communication with the media

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    Last modified: October 12, 2009

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