Date Forwarded:       
Forwarded to:     
Log Number:     

TSD Help Desk Report Form

Your Name

Your Department

Your Phone number

Today's Date

Please provide any important details about the piece and the record involved:

  Author

  Title:

  Call # on Piece:

  Barcode on Piece:

  Call # on Aleph:

   Barcode on Aleph:

Please attach a printout of Aleph (if available)

WHAT IS THE PROBLEM
Please check here if your problem conforms to any of the following Quick Fix Categories

Barcodes do not match:

Barcode problem:

Dup call #'s:

Call # problem:

Item processing status:

Sub-library problem:

Material type problem:

Item not linked:

Collection problem:

Summary problem:

Item not added:

Description problem:

Holdings link:

Item status:

Label problem:

Others

      

(Optional) Please describe briefly the nature of this problem, how you discovered it, and state here any questions you have:

Please check here if you have already fixed the call# on label and inside piece, if applicable:
Please check here if you have mailed the piece(s) to the TSD Help Desk:
Do you want to be informed when problem is resolved. (Please check one)
No, just go ahead and fix it:       Yes, please call me back

WHO SOLVED THE PROBLEM?   Name:   Date:   PG: 

HOW WAS THE PROBLEM RESOLVED?

Revised 04/21/04 Database Mngt. (White)





Send To:

TSD-HELP DESK
TECHNICAL SERVICES
MCKELDIN LIBRARY















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Fill out the form and mail to McKeldin TSD-Help Desk.
Please include any accompanying material (printouts, book(s), etc.).