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Problem Report Form
for McKeldin Library Instruction Labs

User Education services needs your help in reporting all technical problems with the instruction labs no matter how small.

IMPORTANT: THIS FORM IS SUPPLEMENTAL TO CALLING ITD TO REPORT TECHNICAL PROBLEMS.

Please call ITD at 5-9188 to report problems immediately.

PERSON REPORTING THE PROBLEM:

Today's Date:

Time:

Your first & last name:

E-mail address:

Campus phone no.:

INSTRUCTION ROOM:

The technical problem encountered is in this lab:

WHAT IS THE TECHNICAL PROBLEM?

Which computer(s) is/are malfunctioning?
Enter the workstation no. that appears on the CPU's yellow label:

e.g. 1234, 1245, 1345

Describe the nature of the technical problem(s). Give as many details as possible so that the problem can be resolved:

What happens next?

Your request will be sent to the ITD Help Desk as well as to User Education Services (UES). ITD will provide technical assistance and will provide UES with a work order number for tracking and follow-up. Thank you!

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Last modified: April 23, 2009

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