Solutions for Browser Problems with ELMS Canvas
For Faculty & Students:
If ELMS is not prompting you to load
Course Reserves in a new window,
here are some work arounds to access Course Reserves depending on the
browser you're using (Internet Explorer,
Chrome, Firefox are supported).
STUDENTS, notify your professor of the problem accessing Course Reserves and
that they can fix the accessibility by editing the Course Reserves tool to load
in a new tab (instruction for professors below).
(Showing all content)
1. Click the Course Reserves link.
2. Click the "Show all content" button in the
pop-up at the bottom of the
3. You must do this each time you use Course Reserves *There may be
a way to create a local exception on your computer so you don’t have to do this
Workaround (blank Course Reserves screen)
1. Go to the address bar at the top of the Chrome
2. Select the shield and a drop down menu will
appear. Select "Load unsafe script" and then click
Firefox Workaround (Disabling page protection)
Firefox should work for students and instructors without these workarounds
after the course in Reserves is set up (I.E. The Instructor or TA
selected the "Create Course" button after clicking the Course
Reserves link in the course for the first time). The "Create
Course" button does not work in Firefox unless you use one of the two
workarounds listed here. Please note, an instructor can use another browser such
as Chrome to create the course first and use Firefox afterwards if they choose.
1. Click the Course Reserves link and then the Create Course
2. A Security Warning box will appear. Click
3. A shield icon will appear at the top
left of the browser window next to the URL.
4. Select the shield icon, click the drop down menu arrow next to
"Keep Blocking", and select "Disable Protection on This
5. Click the "Create Course"
button again and the problem should be resolved.
If you or your
students encounter issues accessing Course Reserves, please configure the Course
Reserves tool to load in a new tab/window by following the instructions below.
NOTE: If you have not set up the Course Reserves tool in the Libraries
module, please follow
to create the module and make Course Reserve items available.
Hover the mouse over the line that has the Course Reserves link. On the far
right, select the pencil icon.
2. A pop up will appear. Place a checkmark in the tab labeled,
“Load this tool in a new tab,” and select the
3. Select the "Course Reserves" link.
4. Select "Load Course Reserves in a New Window".
This will create a new window where Course Reserves should be accessible.