4. Research, develop, evaluate and implement best practices for acquiring, organizing, delivering and preserving information resources in all forms.

4A. Implement allocation mechanisms, collecting strategies and staffing plans for effective use of funds and for maximum impact on university programs.

4B. Continue to invest in increased access to online journals and commercial scholarly databases for use by faculty, students and staff.

4C. Determine and carry out strategies for a transition from print to electronic holdings when and where appropriate.

1B. Deliver effective and responsive core public services in person and electronically.

1D. Enhance delivery of reference and information services and inform the user population as new technologies are adopted.

2E. Expand and promote the digital library activity within UM Libraries designed for digitizing collections, cooperative ventures, etc. to improve electronic access to materials.

2F. Proceed with the MdUSA gateway for the UM Libraries, in partnership with USMAI and the Maryland Digital Library.

4D. Build better and timely access to information resources (including electronic resources) by streamlining workflow through Technical Services.

13. Explore mechanisms to support faculty and graduate students in the distribution of new knowledge and learning by collaboration with enterprises that are innovating in electronic scholarly communication.

21. Create and maintain an electronic networking infrastructure providing the levels of connectivity and data throughput required for library users and staff.

1A. Address specific needs of faculty and students through cooperative programs with each college.

1E. Take a leading partner role with the Dean of Undergraduate Studies to establish and achieve information technology fluency and information literacy requirements for all undergraduates.

1F. Engage customers in evaluating the Libraries’ user education program and act on the results.

3A. Expand self-managed teams for adaptable and responsive library operations and services.

3B. Begin an ongoing training and educational curriculum (i.e., the Libraries’ Learning Curriculum) for staff at all levels so they can better serve users’ needs.

7. Actively participate in the programs and events of the University Diversity Initiative.

8. Improve work climate by addressing the findings and recommendations of recent library surveys and studies.

9. Diversify workforce, by meeting targeted objectives in an updated library-wide diversity plan.

20. Build the Libraries’ human resources infrastructure to enable recruiting, retention and first-class support of the University’s academic mission.

20G. Develop and implement governance and other policies and procedures for librarians to function fully as non-tenured faculty.

21. Establish a top-performing library development operation for public communications, prospect management, partnership development, fundraising and grantsmanship.

5. Develop and implement a library-wide assessment and measurement program.

20E. Carry out cycles of working planning and performance review that embody best practices and most productive outcomes for staff.

23. Continue re-design of individual jobs and organizational processes throughout the Libraries for increased flexibility, accountability and performance.