Working Paper #7: Shared Leadership Development in the UM Libraries

Appendix C: Core Competencies for Leaders (From Brown University)

Working Paper # 7 - Introduction

Appendices:

• Appendix A: Team Leader Roles, Responsibilities and Qualifications
• Appendix B: Roles for Senior Managers
• Appendix C: Core Competencies for Leaders (From Brown University)
• Appendix D: Policy on the Review of Library Administrators and Team Leaders
• Appendix E: Reading List on Leadership

Core Competencies for Leaders (From Brown University)

Supervising

• commands the trust and respect of others as knowledgeable, focused and consistent
• creates a clear sense of purpose, mission and a focus on key results
• demonstrates an understanding of others' needs, motives and personal styles

Developing Employees

• encourages others to achieve developmental goals
• fosters opportunities for learning and development
• acknowledges others' work and achievements

Planning and Organizing

• prepares efficient and effective plans
• completes projects successfully and on time
• uses resources effectively and efficiently to achieve goals

Motivating

• establishes a positive, motivating team atmosphere
• regularly provides reinforcement and rewards to staff
• empowers to take the initiative and make decisions

Mentoring

• contributes to the continued growth of employees
• act as an advisor or positive role model
• willingly teaches and coaches

Leading

• recognizes and promotes the need to accept change
• works collaboratively with others to build a collaborative work environment based on trust, candor and respect
• actively seeks out, develops and maintains good working relationships with University staff

Resolving Conflict

• negotiates with others to achieve workable solutions
• mediates conflicts and finds solutions satisfactory to all parties
• creates an environment where conflict and dialogue is well managed

Affirming Diversity in the Workplace

• takes advantage of the creative possibilities inherent in a diverse workforce
• takes proactive steps to increase departmental diversity and recognizes and appreciates differences in people
• proactively minimizes barriers and ensures equality of opportunities

Evaluating

• establishes clear, specific, realistic and challenging goals and performance standards
• provides regular, honest and constructive feedback to improve performance
• demonstrates skill, sensitivity and confidence in conducting performance evaluations

Delegating

• delegates challenging responsibilities to staff
• creates a clear and easily understood approach to accomplishing work
• effectively uses the team to solve problems, make decisions and prepare action plans

Service Orientation

• reaches out to be helpful, gets answers or solves problems
• demonstrate concern for public satisfaction of constituents and customers
• displays diplomacy and courtesy

Judgment

• responds and acts appropriately
• assesses consequences of actions
• makes timely and accurate decisions

Commitment

• displays enthusiastic and dedicated behavior
• gets actively involved in department and University
• is achievement oriented and reliable

Teamwork

• builds alliances to achieve objectives
• offers assistance and support
• promotes cooperation and trust

Flexibility

• actively considers new ideas
• adapts to change
• demonstrate willingness to learn new skills and methods

Initiative

• anticipates needs and takes appropriate next steps
• originates creative ideas and methods
• requires little or no direction and is proactive

Technical Skills

• demonstrates proficiency in a variety of standard platforms
• understands concepts and relationships
• adapts to new hardware, software, upgrades and other technological changes

Communication Skills

• shares knowledge and information with appropriate individuals
• provides timely and accurate information
• listens, understands and communicate clearly

Organizational Skills

• prioritizes work under time constraints
• manages multiple tasks and meets deadlines
• streamlines procedures

Accountability

• takes personal responsibility
• follows through on commitments
• implements decisions

Problem Solving

• seeks out relevant information before making decisions
• demonstrates persistence in overcoming obstacles
• strives for effective solutions

Working Paper 7 - Appendices:

• Appendix A: Team Leader Roles, Responsibilities and Qualifications
• Appendix B: Roles for Senior Managers
• Appendix C: Core Competencies for Leaders (from Brown University)
• Appendix D: Policy on the Review of Library Administrators and Team Leaders
• Appendix E: Reading List on Leadership

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