Quick Links

The Learning Organization

Organizational Development

OD Suggested Reading List
Staff Learning and Development 

Personnel Programs 

Learning Curriculum

    Checklist and Handouts
Staff Learning Calendar

Online Staff Workshop Registration

  Library Staff> Learning Organization> Learning Curriculum> Workshop Checklist and Handouts
 
 

Workshop Checklist and Handouts
 

The Learning Curriculum Workshop Checklist is available online as a PDF and requires Adobe Acrobat Reader to view.  If you do not have Acrobat Reader, download it free at Adobe.com

This checklist is designed to serve a number of purposes:

       To list the workshops available through the University of Maryland Libraries

       To inform you of which Learning Curriculum workshops are strongly recommended 

       To help you record the workshops you have attended 

       To guide you when revisiting Learning Curriculum materials and your personal plans

       To organize the materials in your Learning Curriculum Notebook

       To show all of the hard work you have put into making the University of Maryland Libraries a learning organization

If you have any questions regarding which workshops you have attended and when, please check your Learning Curriculum Notebook for your workshop agenda.  If you have further questions regarding your participation in Learning Curriculum events, feel free to contact the Learning Curriculum Team at lib-learning@umd.edu.

Return to top
 
 

Workshop Handouts

Handouts are now available as Adobe PDF files.  These articles are now available as PDF files and will require Adobe Acrobat Reader (version 4.0 or newer). If you do not have Adobe Acrobat Reader, download it free at Adobe.com. Click below on the workshop title for available handouts. You are welcome to adapt these handouts as needed, but please give credit to the University of Maryland Libraries.
 

Caveat:  You are welcome to read and/or use these materials, but remember to give credit to the author/owner.  Failure to properly cite your resources is considered theft.

Note  indicates workshops where participation is strongly encouraged. 
 

Component I Handouts:  Introduction:  Development of the Learning Organization
Principles & Practices of the Learning Organization
Learning to Thrive in an Ever Changing Workplace
Dealing With Differences

 
 
Component II Handouts:  Defining Customer Service
CS-M1:  The UM Libraries Customer Service Philosophy
CS-M2:  Working with Each Other:  The Internal Customer   Relationship
CS-M3: Achieving Service Excellence in Dealing with External Customers

 
 
Component III Handouts:  Measurement, Evaluation, & Continuous Improvement for Planning and Decision-Making
Creating A Culture of Assessment
The Basics of Measurement and Evaluation
Measuring and Evaluating Series:
Programs and Services
Projects and Work Processes
Team Performance
Grant Proposal Writing
Evaluating Individual Performance
Writing Smart Objectives
Assessment and Evaluation: What's It Good For?

 
 
Component IV Handouts:  Development of Self, Teams and Workgroups
Becoming a Self-Managing Team
Giving and Receiving Feedback
Conflict Management
Rewards in Tough Times
Facilitation Skills:
  Generating and Organizing Ideas
  Gathering, Displaying, and Understanding Data
  Decision-Making
Secrets of Meeting Management
Tapping Creativity: Tools for Problem Solving and Decision Making
  Becoming an Effective Coach
Mentoring Others
  Increasing Self-Awareness of Behavioral Style and Preferences
Managing Stress and Burn-Out
Time Management: Work Smarter, Not Harder (Agenda)
Dealing With Difficult People in the Workplace

 
 
Component V Handouts:  Exploring Leadership and Followership
Leadership and Shared Leadership in the UM Libraries
Understanding Leadership

 
 
Component VI Handouts: Individual Improvement
Understanding Your Learning Style and Preferences
Improve Your Project Management Skills:  Managing For Success
Presentation Skills
Safety and Security Measures
Sexual Harassment Prevention
Grammar and Punctuation
Clear and Concise Writing (Agenda)

 
 
Component VII Handouts:  Computer Skills 

 
 
Component VIII Handouts:  Library Skills

 
 
Component IX Handouts:  Leadership Development
Do You Supervise Students?

 
 
Component X Handouts:  Train-the-Trainer
(by application only)

 

return to top

 

University Libraries, University of Maryland, College Park, MD 20742-7011 (301)405-0800 
Please send comments and suggestions to the Libraries' Webmaster
Content questions should be directed to Information Provider.
Last modified: April 29, 2008

© 2008 University of Maryland Libraries
Last Revised: February 2006.

University of Maryland Libraries Home Catalog Research Port Ask us! How do I...? Site index Search