Research Overview
Baughman, M. S., Love, J., Lowry, C., and Saponaro, M. From Organizational Assessment to Organizational Change: The University of Maryland Library Experience in Proceedings of the Library Assessment Conference: Building Effective, Sustainable, Practical Assessment, September 25-27, 2006, Charlottesville, VA, ed. Francine DeFranco et al. (Washington, D.C.: Association of Research Libraries, 2007), 319-29.
Hanges, P.J., Aiken, J., and Chen, X. "Climate for Diversity and Customer Service: The Healthy Organization." Paper accepted for presentation at the 2008 American Psychological Association Conference. (Boston, MA).
Hanges, P.J., Aiken, J., and Chen, X. Diversity, Organizational Climate, and Organizational Culture: The Role They Play in Influencing Organizational Effectiveness in Proceedings of the Library Assessment Conference: Building Effective, Sustainable, Practical Assessment, September 25-27, 2006, Charlottesville, VA, ed. Francine DeFranco et al. (Washington, D.C.: Association of Research Libraries, 2007), 359-68.
Hanges, P.J., Aiken, J., Chen, X., & Chambers, H. (2007). "Phase 1 OCDA Scale Results: Psychometric Assessment and Descriptive Statistics for Partner Libraries." Phase 1 OCDA Project, Technical Report, Industrial and Organizational Psychology Program, Department of Psychology, University of Maryland.
Lowry, C.B, and Hanges P.J. (2008) What is the Healthy Organization? Organizational Climate and Diversity Assessment: A Research Partnership? portal: Libraries and the Academy 8 (1), 1-5.
Lowry, C.B, and Hanges P.J. (2005) Continuous Organizational Development – Teamwork, Learning, Leadership, and Measurement portal: Libraries and the Academy 5 (1), 1-6
Williams, Jane. (2004) “How to Know If It’s Real: Assessing Diversity and Organizational Climate.” Paper presented at the 2004 National Diversity in Libraries Conference: Diversity in Libraries: Making It Real.
Additional information regarding the ClimateQUAL™ - OCDA implementation at UMD may be found by visiting the UM ClimateQUAL™ - OCDA Reports page: http://www.lib.umd.edu/ocda/umocda.html.
