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Hilary Thompson

Director, User Services & Resource Sharing
Resource Sharing & Reserves
User Services & Resource Sharing
Research and Academic Services
1138B McKeldin Library
Profile Photo of Hilary Thompson

As the Director of User Services & Resource Sharing, I provide vision and leadership for front-line services and operations, including circulation, interlibrary loan, course reserves, collection maintenance, billing and user accounts, late night study, and the Terrapin Learning Commons. While earning an M.L.I.S. and M.S. in art history, I spent my summers studying and working in Venice, Italy. My professional and research interests include cross-departmental collaboration, employee development, and improving access to global information resources. I like thinking about ways to improve services and using data to inform decisions, and efficiency makes me smile.