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Monday, December 22, 2014
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Department Delivery

UMD faculty and staff can request UMD and USMAI library items be sent to their department on campus.

How does Department Delivery work? Choose UMCP Department Delivery as your pickup location when placing a request on an item.  The item will be pulled and checked out to your library account before delivery. Items are shipped through campus mail in red canvas bags. Campus mail delivers to departments, not to individual faculty member’s offices. The item will be delivered to the campus department the Libraries have on file for you. It must be an on-campus address (i.e., 20742 zip code; no extra numbers appended to it).

Once you receive your item, remove the transit slip and drop the red bag in campus mail.  When you would like to return your item, you may drop it off at any of the branch libraries.  Do NOT return the item through campus mail as you may be responsible for items that are lost or damaged in transit. 

 

What can I request, and how long will it take? All items that UMD faculty and staff can request through the catalog are eligible to be delivered.  Items that cannot be requested through the catalog include videos, sound recordings, and non-circulating books and journals (Note: Journals from Off-site Shelving may be requested if they are part of the circulating collection). 

The requested item may come from any of the USMAI libraries, but if UMD has an available copy on shelf that can be located by staff, that item will be pulled first. If the item can be located on shelf at a UMD branch, it will take around 3 business days to deliver to your department. If it comes from another USMAI library, it may take 5-7 business days.  If the item is missing from the shelf your request may be delayed.  You will be notified if another copy is not available within the USMAI system. 

 

How do I know if I am eligible for this service? You must be a current UMD faculty or staff member with an on-campus mailing address (with a 20742 zip code). Please check your library account to ensure you have the correct on-campus mailing address. If you need to change your (office) mailing address, you can do so through your campus payroll & human resources account with Campus Administrative Services. The pertinent part of your campus record is the “Office Address Information.” If you have an off-campus address listed there instead of an on-campus building--or an off-campus building instead of an on-campus one--you will not be eligible for department delivery.

 

How do I return items sent via Department Delivery? Can I return books via campus mail?
Items should be returned in person at a branch library or book drop except Hornbake. Please do NOT return them via campus mail. Items returned through campus mail are not trackable, so you may be responsible if an item is lost while en route to the Libraries. If you don’t receive an item or have any questions about the service, please contact us at askmckcirc@umd.edu or 301-405-9046.