UMD faculty and staff can request UMD and USMAI library items be sent to
their department on campus.
How does Department Delivery
work? Choose UMCP Department Delivery as your pickup location when
placing a request on an item. The item will be pulled and checked out to your
library account before delivery. Items are shipped through campus mail in red
canvas bags. Campus mail delivers to departments, not to
individual faculty member’s offices. The item will be delivered to the campus
department the Libraries have on file for you. It must be an on-campus
address (i.e., 20742 zip code; no extra numbers appended to it).
Once you receive your item, remove the transit slip and drop the red bag
in campus mail. When you would like to return your item, you may drop it off at
any of the branch libraries. Do NOT return the item through campus mail as you
may be responsible for items that are lost or damaged in transit.
What can I request, and how long will it take?
All items that UMD faculty and staff can request through the catalog are
eligible to be delivered. Items that cannot be requested through the catalog
include videos, sound recordings, and non-circulating books and journals (Note:
Journals from Off-site Shelving may be requested if they are part of the
The requested item may come from any of the
USMAI libraries, but if UMD has an available copy on shelf that can be located
by staff, that item will be pulled first. If the item can be located on shelf at
a UMD branch, it will take around 3 business days to deliver to
your department. If it comes from another USMAI library, it may take 5-7
business days. If the item is missing from the shelf your request may
be delayed. You will be notified if another copy is not available within the
How do I know if I am eligible for this
service? You must be a current UMD faculty or staff member with an
on-campus mailing address (with a 20742 zip code). Please check
account to ensure you have the correct on-campus mailing address. If you
need to change your (office) mailing address, you can do so through your campus
payroll & human resources account with
Administrative Services. The pertinent part of your campus record is the
“Office Address Information.” If you have an off-campus address listed there
instead of an on-campus building--or an off-campus building instead of an
on-campus one--you will not be eligible for department delivery.
How do I return items sent via Department Delivery? Can I
return books via campus mail?
Items should be returned in person at a branch library or book
drop except Hornbake. Please do NOT return them via campus mail. Items returned
through campus mail are not trackable, so you may be responsible if an item is
lost while en route to the Libraries. If you don’t receive an item or have any
questions about the service, please contact us at firstname.lastname@example.org or