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Department Delivery

UMD faculty and staff can request that library materials be sent to their department on campus.

How do I use this service?

For UMD and USMAI library items, select UMCP Department Delivery as your pickup location when placing a request. For UBorrow and Interlibrary Loan items, you must first choose Department Delivery as your ILL pickup location. This can be done when registering your ILL Services account, or at any time by emailing


How does Department Delivery work?

Items are shipped through campus mail in red canvas bags. Campus mail delivers to departments, not to individual faculty member’s offices. The item will be delivered to the campus department the Libraries have on file for you. It must be an on-campus address (i.e., 20742 zip code; no extra numbers appended to it).


What can I request?

Most items that UMD faculty and staff can request through the catalog, UBorrow, or interlibrary loan are eligible to be delivered. Items that cannot be requested through the catalog include non-circulating materials and items on course reserves. Interlibrary loan items designated "Library Use Only" must be used at the McKeldin Library, and cannot be delivered.


How long will it take?

  • Items available at UMD should be delivered in around 3 business days.
  • Items available from other USMAI libraries or through UBorrow usually take 5 - 7 business days.
  • Items requested through ILL may take 2-3 weeks.
  • If an item is available in multiple locations, we will make an effort to choose the copy that will arrive the fastest.

How do I return items sent via Department Delivery? Can I return books via campus mail?

Please do NOT return items via campus mail. Items returned through campus mail are not trackable, so you may be responsible if an item is lost while en route to the Libraries.

UMD and USMAI items should be returned in person at a branch library or book drop except Hornbake.

ILL and UBorrow items should be returned in person to one of our ILL Pickup/Return Locations. (Note: ILL and UBorrow items should NOT be returned in book drops.)

If you don’t receive an item, or have any questions about the service, please contact us at or 301-405-9046.

Instructions for Related Services

Access to Accounts