ILL Frequently Asked Questions
How long will it take?
Materials supplied by off-campus sources are usually received in about two weeks. You may log in to check for a status report on your request.
How can I track my request?
You will receive an email when your requested item is available. A message of "Requested loan has arrived" indicates that a physical item (book, dissertation, microfilm, audio and video materials, etc.) is available to be picked up at the McKeldin Circulation desk. A message of "Requested item delivered electronically" indicates that electronic material (journal article or book chapter) is available online. Follow the instructions in the email to retrieve your materials.
You may Log In to check the status of your request at any time.
How much does it cost?
Materials are usually supplied FREE. You will be contacted if there are any charges before the material is ordered.
How will I receive my materials?
You will receive an email when your requested item is available. Journal articles and book chapters usually will be delivered electronically (as PDF files) through our ILL system. Log In to view or print these items.
Physical items (books, dissertations, microfilm, audio and video materials, etc.) will be delivered to the Circulation Desk at McKeldin Library and may be picked up in person during regular library hours. A valid UM ID card is required to check out ILL materials.
How many requests can I submit?
You may place any number of requests at one time; however, large numbers of requests may be processed over several days.
How long can I keep ILL materials?
Due dates for physical items (books, dissertations, microfilm, audio and video materials, etc.) are set by the lending library, not the UM Libraries, and may vary widely. Always check the band on your borrowed item to determine its due date.
Items delivered electronically will be available for two weeks from the date of delivery. When viewing your list of "Electronically Received Articles" in our ILL system, check the "Expires" column to determine when your items will become unavailable. Be sure to print or save a copy of your item before this date.
Can I renew ILL materials?
Some ILL items may be eligible for renewal, depending on the policies of the lending library. Log In to the ILL system and click on the record for the item you are interested in renewing. Click on "Renew" to renew the item; if your request is denied by the lending library you will receive an email from Interlibrary Loan with the item's correct due date.
Does ILL charge fines?
Replacement charges will be charged to your account if the material is not returned within 30 days of the due date.
Can I obtain dissertations through ILL?
Interlibrary Loan can sometimes borrow a free copy for your use. Submit your request by logging in and completing a request form.
Please note that through Research Port, faculty, staff and students have access to Digital Dissertations. Many universities require digital deposit of their dissertations. Therefore you may be able to get recent dissertations free directly from the issuing university's repository.
If you would prefer to own a copy of the dissertation, you can request ILL to purchase one for you. You must provide the ILL office with a check for $33.00 payable to THE UNIVERSITY OF MARYLAND, or contact the main office at 301-405-9178 to pay with a credit card.
Once the order is placed, the 8 1/2x11 unbound photocopy usually arrives within 5 - 7 working days and can be picked up from ILL or mailed to you. In some cases, a PDF copy may also be available. Call or email the Interlibrary Loan office for more information.