Library Services During the Pandemic
This webpage will be updated with the latest information regarding access to library facilities and services during the coronavirus pandemic.
Current Status The Libraries are in Recovery Phase 1.
During Recovery Phase 1, hours for reservation-based access to McKeldin's 1st floor are 10am-4pm, with up to 40 simultaneous appointments permitted. Curbside pickup of physical materials and technology equipment is available, as is department delivery for eligible faculty/staff. Terrapin Tech is open in McKeldin Library by appointment for laptop and computer repair. UMD faculty, staff, student, and affiliates may visit Special Collections and University Archives in Hornbake Library by appointment only. Virtual reference services are available to all.
View the Libraries' full pandemic recovery plan.
Reservations for McKeldin Library 1st floor are available Monday-Friday, 10am-4pm.
Reservations for the Maryland Room in Hornbake Library are available Tuesday 9am-1pm and Thursday 1pm-5pm
All other branch libraries are closed for access. Reservations are available to UMD students, faculty, staff, and affiliates only at this time.
- Looking for a quiet place to study? View a list of indoor and outdoor campus spaces to study, many of which do not require a reservation.
- Need help? AskUs/Chat will be monitored 9am-6pm, Monday-Friday. Questions received outside of those hours will be answered the next business day.
Online library resources
Our librarians and library staff are here to support your teaching, learning, and research.
Remote access to library resources is available for all current University of Maryland, College Park students, faculty, and staff.
Access resources remotely using database finder or WorldCatUMD. Learn more about how to connect to electronic resources away from campus.
Recognizing the increased need for digital resources to support remote learning, some publishers have temporarily eased restrictions on digital content to provide free access during the COVID-19 pandemic. Over 923,000 titles in the Libraries print collection are now available online as e-books. These are searchable and available in WorldCatUMD, so you can easily see which titles are available online.
View our running list of free online resources, including free access to some textbooks.
To support online learning and remote research, Course Reserves will continue to provide electronic materials. Students can access e-reserves and streaming media reserves in ELMS.
Instructors are encouraged to submit requests for course reserves, and library employees will advise as to whether we can provide the item in question, and if not, advise on alternatives. Contact Course Reserves at email@example.com.
To ensure you can continue to have access to the software you need, the Libraries partnered with the Division of Information Technology to make software available to you through a virtual workspace.
The UMD Virtual Workspace provides University of Maryland students, staff and faculty with a Windows virtual desktop that includes a suite of software applications available for university work. The service allows you to access programs that may not be available on your desktop or laptop computer.
After you log into the service with your university credentials, the virtual desktop is available to you through a variety of methods and devices. From the desktop, you can access, work on, and save files from cloud-based storage platforms such as Google Drive and Box. You can also manage and edit files on your local computer. If you have any issues accessing the UMD Virtual Workspace or discover a software package you used in the library is missing, please contact the IT Service Desk.
Get personalized help from an expert in your discipline. Send subject-specific questions directly to your subject specialist librarian. Subject specialist librarians can provide one-on-one research assistance online or over the phone.
We can answer your statistics and analysis questions via Google Hangouts Meet. Visit the We currently specialize in SAS, SPSS, R, and can also provide support on Survey Design and Analysis.
We can answer your GIS questions via Google Hangouts Meet or Zoom. We specialize in GIS analysis, spatial data management, interactive story mapping, geospatial big data analytics, and remotely sensed spatial data processing.
Requests for poster printing, binding, or lamination can be submitted by email to firstname.lastname@example.org. These items will be prepared for you by TLC staff and will then be available to pickup through a curbside appointment. Due to limited onsite staffing, we cannot fulfill requests with quick turn-around time, and may need at least a week and a half to prepare your items.
UMD students, faculty, staff, and affiliates may visit Special Collections and University Archives in Hornbake Library by appointment only. Appointments are available Tuesdays, 9am-1pm and Thursdays, 1pm-5pm.
Virtual reference services are available to all. Contact Special Collections and University Archives with your research questions. Reference requests may take longer to complete due to limited staffing and increased demand.
Library stacks and service points remain closed, but curbside pickup is available at McKeldin Library for circulating items requested from UMD, USMAI, Big Ten, and other libraries. UMD faculty/staff with 20742 zip code can also request items via department delivery.
Request items through the online catalog and schedule an appointment to pick them up at McKeldin Library.
Items available through HathiTrust Emergency Temporary Access Services (ETAS) will not be requestable, but will remain available electronically.
Learn more about which items are available, how to request items and schedule a pickup, and where to come for your pickup appointment on our Curbside Pickup information page.
Borrow the following items for two weeks through curbside pickup:
- Laptops (Dell, Apple)
- Tablets (iPad Air)
- Wi-fi hotspots (AT&T, Verizon)
- Camcorder kits
- DSLR kits
Due to limited onsite staffing during this phase, equipment should be requested at least 1 week in advance of when it is needed through the Spring 2021 Tech Desk Equipment Request Form. Items will be loaned for a default period of two weeks with renewals available if requested 3 days in advance through the Tech Desk Equipment Renewal Request Form.
Any questions can be directed to email@example.com.
Interlibrary Loan Services (ILL) can now process physical loan requests, as well as continuing to process electronic article requests, book chapter requests, and ebook requests. Physical items must be collected through curbside pickup or department delivery.
Please note that turnaround times will be longer than usual to account for proper quarantine procedures and the safety of our staff, and availability of materials will depend on the operating status of the owning library(s).
Due dates for most UMCP and ILL items have been extended to February 22, 2021 or later. You will not be charged any late fees if the items are returned within 60 days of the due date.
For most USMAI materials, you can request a renewal in My Account. If you are unable to renew the item, please email firstname.lastname@example.org for assistance. Should any fines or fees accrue on your library account during the COVID-19 pandemic, those should be waived by the owning library upon the item’s return.
Library events have been cancelled, postponed, or moved to a virtual environment to support social distancing measures. Please check our Calendar of Events for information on our virtual programming.
We are not accepting new reservations for the Special Events Room, McKeldin 6137, until further notice. For questions, please contact Chris Davis at email@example.com or 301-405-0407.