Sr. Desktop Support Coordinator
Position number: 102654
- Closing Date: December 3, 2019
The Sr. Desktop Support Coordinator supports and maintains in-house technology equipment and IT assets. This includes installing, configuring, diagnosing, repairing, and upgrading all organizational hardware and software while ensuring its optimal performance. The holder of this position will also troubleshoot problem areas in a timely and accurate fashion, and provide end-user training and assistance where required. The Sr. Desktop Support Coordinator will be a training resource for the Desktop Support Technicians and Help Desk Staff. They will also be responsible for end-user support of Library-wide client-server applications, and will troubleshoot problem areas (in person, by telephone, or via work orders) in a timely and accurate fashion. The successful candidate will develop, manage and administer all aspects of the library’s desktop environment. The Sr. Desktop Support Coordinator is responsible for all services related to support of both Mac and Windows desktop computers. The Sr. Desktop Coordinator is expected to work independently and as a member of a team, to analyze and solve problems, and to manage projects. Work requires initiative and judgment and is often expected to be performed with little supervision. The person in this position will handle special projects and solve problems that are escalated from the helpdesk.
To apply, please go to the Sr. Desktop Support Coordinator application webpage.
Libraries Director of Human Resources
Position number: 102668
- Closing Date: December 4, 2019
- Best Consideration Date: November 20, 0219
Reporting to the Assistant Dean for Administrative Services, the Director of Library Human Resources (LHR) leads and administers the human resources and employee relations functions and operations for the University of Maryland Libraries. Duties include planning, organizing, and managing all activities of the HR office, including setting and meeting goals and objectives; providing work and advice related to human resources and employee relations practices and issues; managing and facilitating the library faculty promotion and review process, contributing to plans for organizational and staff development; and assisting in the advancement of the Libraries’ diversity and inclusion goals. The LHR team provides HR-related services for approximately 72 faculty librarians, 102 non-exempt and exempt staff, 30 contract employees, and 20 graduate assistants, and 276 hourly student assistants.
The Director of LHR works closely with University Human Resources colleagues, the Office of the General Counsel, and Library Administration to ensure compliance with federal/state regulations, collective bargaining agreements, and with University and Libraries HR policies and procedures. The incumbent produces HR-related statistics and reports and contributes to the Libraries’ HR-related strategic planning and presentations for key influencers, and directly supervises 1 Librarian and 2 LHR staff, while also having oversight responsibilities for 3 staff.
To apply, please go to the Libraries Director of Human Resources application webpage.
Monograph and Media Cataloger (Librarian, Open Rank)
Position number: 102812
- Closing Date: November 22, 2019
Responsible for performing original and complex copy cataloging of monographs held by Special Collections and University Archives (SCUA), and for audiovisual and streaming media resources for the general collection, in all subjects and in various languages. Creates and updates records following the standards of the Program for Cooperative Cataloging, producing BIBCO and NACO records as appropriate. Applies relevant national, University System of Maryland and Affiliated Institutions (USMAI), and local policies. Performs complex problem solving related to bibliographic database corrections. Provides support for library employees for resolution of problems with bibliographic, holdings, and item records. Participates in planning and implementation of policies, workflows, and special projects to achieve departmental goals and objectives. Assists in the planning and management of assigned projects; on occasion may take a leadership role on a project. Participates in committees and group activities in the department, division, and University Libraries.
To apply, please go to the Monograph and Media Cataloger application webpage.
Director, Strategic Communications and Outreach
Position number: 115959
- Best consideration date: October 30, 2019
- Closing date: November 13, 2019
The Director of Strategic Communications and Outreach develops and executes comprehensive, user-centered communication strategies that align with the University’s priorities and the Libraries’ strategic plan. The Director works in close collaboration with the Libraries’ administrators, faculty and staff, and with institutional partners such as University Relations and the Office of Strategic Communications, to promote maximum effectiveness of the Libraries’ communication efforts, and to promote the visibility and use of library resources and programs.
Responsible for leading the daily operations of the Libraries’ Strategic Communications and Outreach Team (SCOT), the Director coordinates internal and external communication and outreach activities, and works with the SCOT to produce high-quality content and design work for library publications, digital displays, exhibits, and social media platforms. The Director incorporates institutional brand strategies and design standards into the Libraries’ efforts, and heightens awareness, perception, and support of the Libraries by working with Library Administration and University Relations to manage donor communications through publications, news media, and special events.
The Director is an innovative strategist, experienced project manager, and expert writer across traditional, web, and multi-media platforms, a leader who strives continually to improve existing processes, model effective ways of communicating in a variety of media, and understand library users’ needs. The Director contributes to the Libraries’ strategic planning, budget preparation, and presentations to key influencers, provides advice and work for the Libraries’ initiatives related to user interfaces and enhancing user experiences, and develops strong relationships with internal and external constituencies, including local media and professional organizations. This position reports to the Dean of Libraries and supervises 2.0 FTE communications and design professionals, a part-time contract employee, and student assistants.
To apply, please go to the Director, Strategic Communications and Outreach, application webpage.
GIS and Geography Information Specialist (Librarian, Open Rank)
Position number: 119997
- Closing date: November 20, 2019
This is a full-time permanent librarian position in the Research Commons with responsibilities for GIS and Geospatial
data, maps and liaison services to the Department of Geography. The librarian in this position is a forward-focused
individual who will continue to grow the Libraries’ GIS and Spatial Data Center and services program, helping to develop the strategic direction of these services in the Research Commons. Through consultations, workshops, and other programming, the Geospatial Specialist Librarian will build relationships in order to support researchers’ geospatial data literacy needs, leveraging emerging technologies that enhance access to data, and assist researchers with data-intensive forms of research and scholarly expression. They will be an expert in applying geospatial concepts and techniques to the research agendas of faculty and students, will manage the geography and maps collections, maintaining strong relationships with faculty and students, and will enhance curricula and research innovation across the University relating to spatial and visual thinking. The Geospatial Specialist Librarian will also support internal Libraries needs by providing workshops and training support to liaison librarians and other library staff. The successful candidate will also serve as a subject liaison librarian to the Department of Geography.
To apply, please go to the GIS and Geography Information Specialist application webpage.
For all open positions at the University of Maryland, please go to the UMD's jobs site.
If you have any questions regarding Staff and Faculty positions, contact Aishar Pinnock at apinnoc1[@]umd.edu or 301-405-9249.