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TLS Strategic Plan + Learning Outcomes

Teaching and Learning Services

Learning Outcomes

The following general programming learning outcomes are based on the University of Maryland Libraries' learning outcomes

Authority is Constructed and Contextual

Students will be able to differentiate between types of authority, such as subject expertise, societal position, or special experiences. Students will identify which type of authority is best suited to their individual information need. Students will recognize that while authority and format are related, both factors contribute to information source's credibility and relevance to the student's information need.

Information Creation as Process

Students will be able to differentiate a scholarly article from other information formats by describing characteristics of a scholarly article, such as the peer review process. Students will be able to identify an information format appropriate for their information need. Students will recognize that scholarly sources are not always the most appropriate format for their information need.

Information has Value

Students will be able to produce accurate in-text and bibliographic citations using the appropriate citation style for their course. Students will recognize the value of an attribution process beyond punitive repercussions for plagiarism and academic dishonesty.

Research as Inquiry

Students will be able to recognize when their research question is too broad or too narrow for the scope of their assignment. Students will utilize the research process as an opportunity to gain new knowledge about their topic and gradually refine their initial research question.

Scholarship as Conversation

Students will recognize the importance of seeking diverse perspectives in their research and including different points of view within their writing. Students will be able to articulate the main debates and questions surrounding their research topic. Students will be able to evaluate the merits of an author's argument.

Searching as Strategic Exploration

Students will be able to formulate effective search strategies (employing tools such as keywords, subject terms, and search filters) in library databases to locate relevant information sources for their topic. Students will be able to differentiate between databases that provide background information, provide primary, and/or secondary research. Students will recognize the academic library as a community resource and safe place to ask questions, conduct research, and work collaboratively.


Strategic Plan, 2019-2021

PSD Goal 1: The Libraries will be a research hub on campus, offering a broad array of research services via highly skilled employees and specialized services to support the entire research lifecycle.

PSD Outcome: We will continue to develop outreach services that will meet teaching, learning and research needs of faculty and students regardless of physical location and across delivery platforms. We will participate in departmental and campus-wide events that support the University’s mission and vision

  • TLS Initiative 1: Foster the development of future academic librarians by strengthening the Research and Teaching Fellowship program, including expanding the partnership with the UMD iSchool to develop and teach one-credit courses corresponding to the three semesters of the Fellowship.
  • TLS Initiative 2: Continue to support undergraduate students by providing workshops and online learning materials and increasing the libraries’ presence at targeted campus events.
  • TLS Initiative 3: Build a network of targeted workshops, information literacy instruction sessions, online tools, and additional academic support for special populations on campus including Living & Learning programs, student veterans, first-generation students, alumni/ae, community organizations, commuter and transfer students, nontraditional students, and more.
  • TLS Initiative 4: Provide excellence in research support to undergraduate students emphasizing approachability, civility, and respect for diversity among our students.

PSD Outcome: We will continue to enhance our liaison librarian program in order to provide outstanding research and teaching support to individual academic programs and to advocate for and build excellent collections.

  • TLS Initiative 1: Liaise to the Academic Writing Program by providing teaching, reference, and outreach support to program directors, faculty, course instructors, and students.
  • TLS Initiative 2: Liaise to the Oral Communications Program by providing teaching, reference, and outreach support to program directors, faculty, course instructors, and students.
  • TLS Initiative 3: Liaise to the University of Maryland English Institute by providing teaching, reference, and outreach support to program directors, course instructors, and students.
  • TLS Initiative 4: Liaise to the University’s Living & Learning programs including large-scale partners such as Gemstone, FIRE,  and College Park Scholars.
  • TLS Initiative 5: Liaise with student support offices including the office of Transfer and Off Campus Student Life, Office of Undergraduate Studies Academic Achievement Program office, Veteran Student Life, and the Office of Multi-Ethnic Student Education, among others.

PSD Outcome: We will continue to work with the Libraries’ Communications Office to effectively communicate, market and improve awareness of services to the campus community.

  • TLS Initiative 1: Develop detailed marketing plan templates including print and digital materials to be used for “Get It Done” walk-in research hours, workshops, and other services.
  • TLS Initiative 2: Partner with the Libraries’ Communications Office to better promote and advocate for the Libraries’ teaching and outreach program to both internal and external stakeholders.
  • TLS Initiative 3: Continue to represent TLS on the Web Advisory Committee.

PSD Goal 2: The Libraries will provide outstanding access to collections and seamless delivery of information resources to meet the research and teaching needs of the entire University and to meet the University’s mission of enabling intellectual inquiry and learning.

PSD Outcome: Continually assess curricular and research needs of the University to ensure access to needed collections and services.

  • TLS Initiative 1: Manage the “I am an Undergraduate” webpage, providing continual updates and improvements based on the library’s collections, general education curriculum, and research needs of undergraduate students.

  • TLS Initiative 2: Develop research guides to fit the needs of individual University programs and/or offices, as needed.

PSD Outcome: We will continue our campus leadership in the area of textbook affordability and the advocacy of open educational resources.

  • TLS Initiative 1: Manage the Open Educational Resources LibGuide and Open Educational Resources webpage, adding subject-specific and general resources as they become available and sharing updated local and national statistics, initiatives, and case studies related to Open Education.
  • TLS Initiative 2: Partner with student groups (such as SGA and MaryPIRG) and campus units (such as the Teaching & Learning Transformation Center and the Office of Undergraduate Studies) to promote awareness of OER and textbook affordability, co-sponsor events, and advocate for campus- and state-level policies related to OER.
  • TLS Initiative 3: Partner with subject specialists to provide support to faculty members interested in adopting OER, via workshops, one-on-one consultations, and online resources.   

PSD Goal 3: The Libraries will offer a robust teaching and learning program consisting of innovative instructional and assessment methodologies and tools to ensure that all members of the University community possess excellent skills in discovering, evaluating, and using all formats of information effectively, efficiently, and ethically

PSD Outcome: We will continue to develop and refine in-person and virtual instruction programs, using best practices in teaching excellence, inclusiveness, and emerging pedagogies, to ensure that all students possess outstanding information and digital literacy skills.

  • TLS Initiative 1: Provide leadership to the Libraries in the area of instruction by supporting the development and implementation of targeted teaching and research tools for University community.
  • TLS Initiative 2: Develop and refine the Libraries’ instruction program by prioritizing student-centered modes of learning, rooted in the Libraries’ instructional values of lifelong learning, social responsibility, ethical practice, inclusivity, and evidence-based practice.
  • TLS Initiative 3: Provide virtual instruction to UNIV100 students by developing a new online tool to replace Library 101 Guide on the Side tutorial.
  • TLS Initiative 4: Support the development of lifelong learning in undergraduate students by fostering confident, independent, and skilled graduate library student teachers through Graduate Assistantship positions, supervised field studies, and the Research and Teaching Fellowship.

PSD Outcome: We will continue to develop partnerships with the Learning Technologies Division of the Division of Information Technology, the Teaching and Learning Transformation Center, Living & Learning communities, and other relevant academic units to offer a wide range of instructional programs and services.

  • TLS Initiative 1: Evaluate the current “Get It Done” workshop series for ENGL101 and explore new opportunities with student service offices on campus.
  • TLS Initiative 2: Continue to develop and foster partnerships with Living & Learning programs on campus to provide support through information literacy instruction and targeted Library resources.
  • TLS Initiative 3: Develop a mission, vision, and values for the Libraries’ Living & Learning instruction partnership informed by best practices, Libraries values, and resources.
  • TLS Initiative 4: Partner with student support offices such as the office for Transfer and Off-Campus Student Life to develop robust teaching collaborations.
  • TLS Initiative 5: Investigate and develop instructional programming for non-degree seeking and non-traditional students.
  • TLS Initiative 6: Collaborate and continue to foster an increasingly robust partnership with the TLTC through targeted workshops, trainings, and participation in teaching initiatives across campus with a direct focus on workshops that promote evidence-based pedagogy and teaching practices relevant to library instruction.

PSD Outcome:  We will offer advanced professional development for employees engaged in teaching or training activities, including an enhanced peer teaching observation program and the Fearless Teaching Institute.

  • TLS Initiative 1: Continue to enhance and improve the Libraries’ Peer Teaching Observation program, a professional development program aimed at encouraging reflective practice and improving teaching.
  • TLS Initiative 2: Continue to enhance and improve the Libraries’ Fearless Teaching Institute, a professional development program aimed at improving teaching and training among library staff.
  • TLS Initiative 3: Provide professional development opportunities for library staff and Research and Teaching Fellows by organizing a monthly journal club on topics relating to teaching and learning.
  • TLS Initiative 4: Provide professional development opportunities for Research and Teaching Fellows by organizing a series of workshops around the academic job search process.

PSD Outcome: We will continue to develop and implement Learning Outcomes Assessments to evaluate and improve the effectiveness and efficiency of our teaching and learning programs.

  • TLS Initiative 1: Continue to improve learning outcomes assessment for the Academic Writing Program, University of Maryland English Institute, and Living & Learning Communities by focusing on causal relationships and increasing opportunities for students to share individualized and meaningful feedback with library instructors.  
  • TLS Initiative 2: Participate in the Libraries’ Learning Outcomes Assessment Program by serving on the Learning Outcomes Assessment Steering Committee and authoring annual reports summarizing TLS learning outcomes assessment processes.
  • TLS Initiative 3: Provide leadership to the Libraries in the area of student learning assessment by actively seeking feedback from course instructors and students and using these results to continuously re-invent and improve our approaches to teaching.

PSD Outcome: We will continue to enhance our support of online learning, blended courses, integrated media, and distance education via the creation of outstanding virtual teaching tools and virtual research support.

  • TLS Initiative 1: Produce and assess online learning objects based on instructional design principles and student learning outcomes.
  • TLS Initiative 2: Provide leadership in the area of online learning by supporting library faculty and staff in understanding best practices and tools, through workshops, one-on-one consultations, and training documentation.
  • TLS Initiative 3: Develop a mission, vision, and values for Libraries online instruction informed by best practices, Libraries values, and resources.

PSD Outcome: We will continue incorporating non-traditional spaces (such as the John & Stella Graves Makerspace) and literacies into our instructional program.

  • TLS Initiative 1: Continue to partner with the Office of Multi-Ethnic Student Education to provide off-site research assistance for students and explore similar partnerships with other campus support services.
  • TLS Initiative 2: Partner with technology-driven library units, such as Library Media Services and the John & Stella Graves Makerspace, to develop and deliver a series of digital literacy workshops for undergraduate students.

  • TLS Initiative 3: Partner with non-academic campus events in order to incorporate opportunities to engage with library resources into non-library spaces.

 

PSD Goal 4: The Libraries will ensure outstanding user experiences via modern, technology-rich spaces, virtual access, and programming.

PSD Outcome: We will identify, pilot and integrate emerging technologies throughout all library spaces, including the creation of makerspaces, spaces for emerging technologies, and spaces for collaborative learning.

  • TLS Initiative 1: Manage McK6101, McK6103, McK6107, and McK7111 updating the collaborative learning spaces with emerging technology and tools as available and managing internal and external reservation policies and processes.

PSD Outcome: We will continue and expand our partnerships with relevant campus and community partners.

  • TLS Initiative 1: Represent the Libraries on the campus Learning Technologies Working Group to participate in conversations regarding the implementation of emerging technologies and their impact on students.
  • TLS Initiative 2: Explore and develop digital tools for ENGL 101 blended learning sections in partnership with the Academic Writing Program and ENGL 101 online instructors.

  • TLS Initiative 3: Maintain outreach efforts with the external campus community including local public schools and educational partners specifically focusing on the management and access to the libraries’ facilities.

PSD Goal 5: The Libraries will have a highly-skilled professional workforce with outstanding employees to engage in a wide range of research, teaching and collections activities to support the University’s mission and strategic goals.

PSD Outcome: We will continue to seek, attract, and hire outstanding employees who are diverse, proactive, creative, collaborative, forward-thinking, and committed to excellent research, teaching, collections, and user services

  • TLS Initiative 1: Continue to hire creative and student-centered librarians, graduate assistants, and Research and Teaching Fellows who embody the values of lifelong learning, social responsibility, ethical practice, inclusivity, and evidenced-based practice.

PSD Outcome: We will engage in continuous professional development and cross-training of our employees. We will continue to assess and improve our professional development program for liaison librarians.

  • TLS Initiative 1: Empower TLS staff to participate in professional development and continuing education activities that encourage personal and professional growth. As needed, advocate for financial support to attend local and national events. Team members will collaborate to provide coverage of responsibilities while staff members are away.
  • TLS Initiative 2: Participate in cross-training initiatives with other divisions and departments in the UMD Libraries.
  • TLS Initiative 3: Provide professional development and mentorship opportunities to Liaison Librarians by overseeing Teaching as Research projects, in which Librarians are partnered with Research and Teaching Fellows to improve an online or in-person instruction experience.

PSD Outcome: Offer leadership training and opportunities for employees at all levels and will engage in ongoing succession planning.

  • TLS Initiative 1: Encourage TLS Staff and Fellows to take advantage of training and leadership opportunities within the Libraries, University, and through professional organizations.
  • TLS Initiative 2: Provide opportunities to TLS Librarians to advance in their careers by taking on new areas of responsibility, including programmatic oversight and supervision of staff and student workers.
  • TLS Initiative 3: Engaging in ongoing succession planning by maintaining accurate records of unit policies and procedures in Google Keep, our Team Google Drive, Libi, and the libues@umd.edu email.

PSD Outcome: We will enhance our efforts to pursue successful grants and other fundraising opportunities to support division initiatives.

  • TLS Initiative 1: Seek funding opportunities through campus initiatives such as the Pepsi Enhancement Fund as an alternative funding source for TLS events and activities.
  • TLS Initiative 2: Investigate grant opportunities from external funding agencies focused on teaching and student development

PSD Outcome: We will continue to support entrepreneurial initiatives and other innovations that improve and expand our services.

  • TLS Initiative 1: Foster an environment that encourages innovation through pilot programs; support staff members in experimenting with innovations in workflow, teaching, and documentation.
  • TLS Initiative 2: Foster connections with campus initiatives focused on entrepreneurial development such as the Libraries Student Advocacy Award, UMD Entrepreneurial and Innovation Program, “Do Good” Institute, Academy for Innovation and Entrepreneurship, and enTERPreneur.

PSD Outcome: We will continuously strive to improve communication within the division in order to promote transparency, accountability, and the spirit of shared governance and to create a thriving workplace.

  • TLS Initiative 1: Create and distribute an Instruction Newsletter each semester to library staff and faculty recognizing instructional efforts and new teaching initiatives throughout the Libraries.
  • TLS Initiative 2: Share instructional strategies, innovative methods, and program updates with PSD staff members at the monthly Research & Learning Forums.
  • TLS Initiative 3: Promote a culture of holistic well-being and personal fulfillment through regular check-ins and open communication. Continually encourage staff to seek opportunities that support professional and personal growth.